Service


	Site Contents

	About Us
	CareTRAC specializes in Wetness monitoring and asset tracking and management
	Sales
	Regional distribution maps
	Service
	Complete system design, project management and installation
	What's New
	We are working on a new motion sensor which will track when a resident has been moved or turned.

Service Overview
CareTRAC offers two kinds of service for customers. Warranted service and Extended Service Agreement. All merchandise which falls under the 1 year warranty period is returned to customers after a repair or replacement via the same carrier method as it was received. CareTRAC warranties all equipment free from defects in material and workmanship for 1 year. Please contact CareTRAC to find out which extended service contract is best for you.

Contacting CareTRAC
CareTRAC's various departments can be contacted electronically via e-mail at the addresses shown right, or via our 1-800-951-TRAC. (8722) telephone number.

CareTRAC's hours of operation are 9-5 p.m. Eastern Standard Time.

Special 24 hour support is available via pre negotiated contracts. Please consult CareTRAC sales to determine which plan is best for your organization.


	Technical Support E-mail: TS@CareTRAC.com Phone: (614) 882-1040 Fax: (614) 882-1025

	Billing E-mail: Billing@CareTRAC.com Phone: (614) 882-1040 Fax: (614) 882-1025

	Accounts Payable E-mail: AP@CareTRAC.com Phone: (614) 882-1040 Fax: (614) 882-1025

	Registration E-mail: Registration@CareTRAC.com Phone: (614) 882-1040 Fax: (614) 882-1025


	Please contact our Webmaster with questions or comments.

		Copyright 1999-2000 CareTRAC. All rights reserved.